Juan V.
Information Technology Support Specialist
- Role
- Information Technology Support Specialist at Self-Help Credit Union
- Location
- Durham, NC, US
- LinkedIn followers
- 500 followers
About Juan V.
Experienced IT Generalist with a track record supporting users and systems across multiple sites, countries, and time zones. I’ve worked in higher education, retail, and corporate environments, managing infrastructure, hardware repair, and end-user support. Known for my adaptability, initiative, and technical creativity, I bridge gaps between users and IT while staying calm and solution-focused.Beyond troubleshooting, I bring a passion for modular technology, right-to-repair, and sustainable IT practices. I value efficiency and user empowerment, and I thrive in roles where I can take ownership, wear multiple hats, and help build systems that scale. I\'m seeking opportunities in growing organizations where IT is seen as a driver of change and innovation.Let’s connect if you\'re looking for someone who can simplify complexity, lead with purpose, and help move technology forward.
Experience
Information Technology Support Specialist
Jun 2025 — Present · Durham, NC, US
Education
Appalachian State University
Bachelor of Business Administration - BBA, Computer and Information Systems Security/Information Assurance
2016 — 2020
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