Jonathan North

Head of Operations @Fix Radio

London, GB

Employee number 1 at Fix Radio, joining at the earliest stages of the company’s launch and playing a pivotal role in shaping its strategic direction and operational framework.Led all data and research efforts, developing audience insights, media planning models, and strategic forecasting tools, which directly improved sales conversion rates and pricing optimisation.Led the development and administration of all key business systems, including CRM, analytics, marketing automation, and internal communication tools, ensuring seamless integration and operational efficiency. Currently overseeing a full CRM overhaul to enhance sales pipeline management and revenue tracking. Currently leading a full CRM overhaul to further improve commercial efficiency.Played a key leadership role in scaling Fix Radio from zero to over £5M in annual revenue, overseeing commercial growth, strategy, and operational leadership.Collaborated with sales, marketing, and product teams to develop and implement pricing strategies, increasing advertising yield by 450% and optimising revenue streams.Supported the company’s national expansion strategy, helping increase audience reach by 450% and establishing Fix Radio as a dominant player in the market.Designed and executed data-driven commercial models to support Fix Radio’s advertising sales and revenue strategy.Played a pivotal role in Fix Radio’s £1M+ crowdfunding campaign, securing investment for long-term business growth.Led the implementation of operational improvements and process automation, driving greater efficiency across departments.Helped guide Fix Radio’s transition to a remote-first organisation, developing policies and tools to support a distributed workforce.

University of Southampton

Bachelor’s Degree, Population and Geography BSc