John R. Norrell
SVP, Chief Information Officer (CIO) & Chief Information Security Officer (CISO) @The Gersh Agency, Inc. Dba Gersh
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WORK HISTORY
SVP, Chief Information Officer (CIO) & Chief Information Security Officer (CISO) @The Gersh Agency, Inc. Dba Gersh
Beverly Hills, US
Recruited as the first in-house CIO to institutionalize enterprise technology leadership within a global, private equity–backed organization. Responsible for enterprise technology strategy, cybersecurity governance, global platform modernization, AI enablement, and cross-border M&A integration. Strategic partner to executive leadership and board on capital stewardship, risk management, and scalable growth.Selected Impact• Elevated enterprise reliability from 95% to 99.99% uptime, eliminating $1M+ in annual disruption and increasing productivity 30%.• Led technology integration for $400M+ in acquisitions, standardizing global systems and strengthening governance across multi-country operations.• Delivered $3M+ in total cost optimization through hybrid cloud modernization while enabling seamless global remote operations.• Institutionalized enterprise AI capabilities, reducing targeted operating costs up to 92% and decreasing IT service demand 35% through automation.• Modernized Finance and HR platforms, reducing AP cycle 40%, month-end close 67%, and time-to-hire 35%.
EDUCATION
University of Phoenix
Master of Business Administration (M.B.A.), Executive Management
University of Phoenix
Bachelor's Degree, Business/Information Systems Management
Community College of the Air Force
Leadership / Total Quality Management
Community College of the Air Force
Information Systems Engineering
SKILLS
ABOUT JOHN R. NORRELL
Enterprise Chief Information Officer with 25+ years leading global technology organizations across public, private, and investor-backed enterprises. I partner closely with CEOs and boards to translate strategic vision into secure, scalable operating structure—strengthening governance, cybersecurity, and capital stewardship while enabling disciplined growth. My experience includes global platform modernization, cross-border M&A integration exceeding $400M, enterprise security programs aligned to NIST and ISO frameworks, and oversight of multi-million-dollar technology investments. I focus on building resilient operating foundations that allow organizations to scale confidently without increasing risk exposure. Recognized for calm executive presence and structured decision-making, I operate at the intersection of growth and governance—ensuring innovation becomes durable, compliant, and aligned to long-term enterprise value.
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