Jeff Moss

Director, Business Technology @SMART Technologies

CA

Leading Business Technology during a period of enterprise transformation, helping shift the function from a traditional IT operating model to a more strategic, business-aligned model focused on platforms, AI, automation, security, and business enablement. Partner with executive leaders to modernize core capabilities, improve prioritization, and position technology as a stronger driver of business outcomes.• Reframed IT as a Business Technology function aligned to enterprise priorities, business value, and cross-functional outcomes, leading a 35-person organization through 3 direct report managers.• Partnered with executive leadership on a multi-year technology transformation across business platforms, operating model evolution, and strategic enablement, delivering a 25% improvement in enterprise efficiency and a 7% reduction in technology costs.• Bridged business and technology teams by translating complex initiatives into clear priorities, trade-offs, and business decisions by developing annual roadmaps across 6 stakeholder groups.• Drove cloud and platform transformation to reduce reliance on legacy on-premise infrastructure, shrinking the technology stack by 50% and reducing complexity by one-third while improving scalability, resilience, and agility.• Advanced AI and automation initiatives across Business Technology, including the deployment of Copilot AI to 100% of the organization, supporting company goals of 25% productivity efficiency.• Strengthened security and compliance maturity through Zero Trust principles, identity modernization, and improved cloud and vendor governance, reducing user security incidents by 50% and enterprise-wide incidents by 100%.• Improved budget planning and investment prioritization across an $8 million annual technology budget to better align spend with business needs and strategic outcomes.