Jack Underwood

About Jack Underwood

I am an experienced information technology leader with a passion for lifelong learning. The motivation for my recent studies is my interest in leveraging various technologies to solve problems coupled with the pursuit of scientific understanding. I thrive while engaging in meaningful work, conducting research, and sharing knowledge to benefit others.I wish to leverage my diverse experience, engineering knowledge, and technical skills in my career. The ideal role allows me to explore electromagnetics, microwave circuits, and micro-electromechanical systems (MEMS) used for remote sensing or space systems applications.

Experience

1. Manager Network and Telecommunications Support Services

   Michigan Medicine

   Nov 2017 — Present · Ann Arbor, MI, US

   Responsible for the network operations of a large academic medical center network. Lead a team of structured cabling subject matter experts and telephone project managers in support of a Cisco IP telephone system with more than user devices. Served on an RFP leadership team to select a telephone managed services provider, a structured cabling partner, and a data network integrator. The outcome of the RFP was an annual $5 million savings with improved service.

Education

• Washtenaw Community College

  Associate in Science, Math and Science, Physics/Pre-Engineering

• University of Michigan College of Engineering

  Bachelor of Science in Engineering, Electrical Engineering

• Eastern Michigan University

  BS, Computer Aided Design Technology

• Wayne Memorial High School

  High School Diploma, Physical Sciences

• UPT Class 88-01 LAFB

  Military Pilot Rating, Military Aviation

  1986 — 1987

Skills

• Network Engineering
• Healthcare Information Technology
• Managed Services
• Infrastructure
• Integration
• Management
• IT Operations
• Telephony
• Telecommunications
• Windows
• Unified Communications
• Network Security
• Vendor Management
• Servers
• Itil
• Wireless
• Team Leadership
• Project Management
• Troubleshooting
• Security
• Hipaa
• Wan
• Engineering
• Networking
• Process Improvement
• Business Analysis
• Disaster Recovery
• IT Service Management
• Change Management
• Voip
• Data Center
• Cisco Technologies
• Leadership
• Network Architecture
• Virtualization
• Information Technology
• Network Design
• IT Management
• Project Planning