Joshua Riley

About Joshua Riley

I am passionate about understanding how markets work and implementing technology to meet the needs of the customer. My goal is to learn from every situation/person/experience. “Never let the future disturb you. You will meet it, if you have to, with the same weapons of reason which today arm you against the present.” ― Marcus Aurelius, Meditations

Experience

1. Director Sales Operations

   Switch

   Jan 2025 — Present · Las Vegas, NV, US

   Proposal Governance: You oversee the automated quoting and logic engines that translate intricate power and cooling specifications into validated contracts, ensuring every deal meets technical standards and margin requirements.Customer Management: You manage the client-lifecycle applications that provide a unified view of account health, tracking mission-critical footprints and rack utilization to drive proactive renewals and expansion opportunities.Data Quality: You serve as the architect of the centralized database, implementing automated validation and cleansing workflows to ensure that inventory availability and revenue forecasting remain precise and audit-ready.

Education

• University of Idaho

  Bachelor of Science (B.S.), Marketing and PGA Mangement option

  2008 — 2012

• Venture College, BSU

  Entrepreneurship/Entrepreneurial Studies

  2013 — 2014

• University of Idaho

  Bachelor of Science (B.S.), Operations Management and Supervision

  2008 — 2012

Skills

• Digital Marketing
• Email Marketing
• Integrated Marketing
• Software Project Management
• Entrepreneurship
• Enterprise Software
• Operations Management
• Quality Management
• Statistics
• Direct Sales
• Salesforce.com
• Pardot
• Marketing Automation
• Sales Management
• System Administration
• Fundraising
• Pitching Ideas
• Lean Startup
• Business Development
• Microsoft Office
• Project Management
• Strategic Planning
• Marketing
• Sales
• Strategy
• Wordpress
• Wordpress Design
• Leadership