Rich Wilson

About Rich Wilson

Rich Wilson is an experienced Marketing and Customer Experience executive making brands more meaningful to customers by implementing customer-first demand generation, customer service and product insights methodologies. Multiple awards for innovative Demand Generation / Revenue Marketing innovations and certified in CX by Forrester and in Design Thinking by MIT, Rich is building Kimberly-Clark\'s first Customer Experience practice, guiding digital transformation efforts and putting customer empathy at the center of critical business decisions.

Experience

1. Founder and President

   Bloomfield Growth Agency, Llc

   Dec 2022 — Present · Atlanta, GA, US

   Bloomfield Growth Agency is a company that leverages CX and Marketing to help businesses grow online by creating memorable and valuable experiences for their customers from the start. This new company is not your typical CX or Marketing agency. It is a venture that blends both fields to create holistic online growth strategies for businesses looking for more opportunities to expand customer relationships. We know the whole idea of customer experience starts with attracting and converting new relationships - starting off on the right foot with positive experiences in search, content and ads that affect the entire customer lifecycle.

Education

• The Creative Circus

  Copywriting

  1999 — 2001

• The University of Georgia

  Bachelor, Advertising

  1995 — 1999

Skills

• SEO
• Search Engine Optimization (SEO)
• Demand Generation
• Interactive Marketing
• Branding & Identity
• Interactive Advertising
• Awesomeness
• Advertising
• Integrated Marketing
• Online Advertising
• Online Marketing
• Direct Marketing
• Copywriting
• Web Design
• Art Direction
• User Interface Design
• Brand Development
• Strategy
• Email Marketing
• Digital Strategy
• Customer Experience
• Creative Direction
• Digital Media
• Web Content
• User Experience
• Interaction Design
• Digital Marketing
• Content Marketing
• Social Media Marketing