Jack Richards
Executive Briefing & Customer Engagement Leader | Using Design and Storytelling to Create High-Touch Customer Experiences
- Role
- Business Program Manager Iii at Google Via Magnit Formerly Pro Unlimited
- Location
- Menlo Park, CA, US
- LinkedIn followers
- 500 followers
About Jack Richards
As a Briefing Program Manager + Engagement Strategist, I specialize in orchestrating strategic customer engagements and fostering high-value relationships with key clients. At the forefront of Google\'s Executive Briefing Center (EBC), I have the privilege of managing end-to-end experiences for global brands with opportunities ranging up to role involves a blend of strategic planning, agenda curation, and logistical oversight to ensure every briefing is a resounding success. I am passionate about creating impactful experiences that not only showcase Google\'s innovative solutions but also drive meaningful business outcomes for our clients.I thrive on the challenge of translating complex customer needs into tailored engagement strategies. This includes sourcing and preparing subject matter experts, aligning content with strategic objectives, and managing every detail to deliver a world-class experience. My work is central to demonstrating the power of Google\'s technology and partnership, and I am proud to contribute to the success of our most valued customers.I am always eager to connect with fellow professionals in the field of customer engagement and executive briefings. Let\'s connect and explore how we can continue to push the boundaries of what\'s possible in strategic client partnerships!
Experience
Business Program Manager Iii
Google Via Magnit Formerly Pro Unlimited
Nov 2025 — Present · Sunnyvale, CA, US
Education
Brigham Young University Marriott School of Business
Bachelor of Science - BS, Experience Design and Management (Major) | Non-profit Management (Minor)
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