Joshua Rhoden
Executive Director of IT Operations & Security @Southeastern University
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WORK HISTORY
Executive Director of IT Operations & Security @Southeastern University
Lakeland, FL, US
Senior IT leader focused on cybersecurity, infrastructure, and support operations across the university. Reports to the CTO and collaborates closely with academic and administrative leadership.Key Responsibilities- Lead strategic planning and execution of IT operations, network infrastructure, and cybersecurity across the institution- Directed a university-wide realignment of the IT service desk to a proactive model, reducing resolution time and improving user satisfaction- Oversees vulnerability management, incident response, and risk assessments to protect critical systems and data- Advised senior leadership on IT investments, cybersecurity posture, and operational resilience- Managed operational and capital budgets while optimizing IT resource utilization and vendor partnerships.
EDUCATION
St. Petersburg College
Bachelor of Science - BS, Technology Development and Management / CyberSecurity
Polk State College
Associate of Science (A.S.), Computer Network Engineering - Microsoft Enterprise
Polk Community College Collegiate High School
Computer Networking
Polk Community College
Computer Network Engineering
Southeastern University
Master of Business Administration - MBA
SKILLS
ABOUT JOSHUA RHODEN
Cisco, CompTIA, Fortinet, ITIL, Juniper/Mist, Microsoft and Palo Alto certified IT professional with over a decade of experience including end user support, server administration, and network administration.
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