Janell Good
Clinical Account Executive @Athelas
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WORK HISTORY
Clinical Account Executive @Athelas
I work directly with healthcare organizations to implement and optimize revenue cycle management tools, helping providers reduce administrative burden and improve financial performance.My role sits at the intersection of clinical operations, B2B SaaS, and customer success. I build strong relationships with stakeholders across departments, translating business needs into practical tech solutions that support better care delivery.By navigating complex workflows and aligning product capabilities with client goals, I help ensure our technology is not just adopted, but trusted.
EDUCATION
Moravian University
MSN-MBA
West Chester University of Pennsylvania
B.S. in Nursing
University of Montevallo
B.S. in Kinesiology
ABOUT JANELL GOOD
Leave it better than you found it.” It’s more than a mantra. It’s how I move through the world. I lead with intention, curiosity, and respect for people’s time, truth, and lived experience. I speak plainly. I ask the hard questions. I work toward solutions that actually make sense, in real life, not just on paper. I care less about legacy systems and more about meaningful progress. When bureaucracy slows us down, I advocate, simplify, and build what people need. After two decades in healthcare, wellness, and advocacy, I’ve learned that clarity is kindness. Realness opens doors. And joy belongs in serious spaces. I bring energy and direction to every room. I don’t settle for “good enough.” And I keep people at the center of everything I do. I make decisions. I stay adaptable. I show up with compassion and conviction, even when the stakes are high. My leadership blends operational clarity with emotional intelligence and it’s grounded in equity, readiness, and relationships that matter. I prepare teams and communities for difficult moments, before they hit. My trauma-informed strategies and care-centered planning are built to prevent crisis and deepen trust. I’ve lived the gaps. I work to close them. Affiliations: ACHE | HIMSS | ANPD | PONL
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