Jason Reynolds

About Jason Reynolds

Dynamic and accomplished professional with broad experience delivering solutions and directing cross-discipline teams. Possess strong, collaborative leadership skills. Consultant, advocate, and trusted adviser.Began career as a programmer and have a strong technical aptitude, but find happiness at the points where technology and people intersect. Passionate about user experience and process improvement. Experienced in translating customer goals into business value.Comfortable in direct client facing roles and interacting across all levels of an organization. Excited to build relationships and develop individual talent. Enthusiastic, versatile and perceptive. Interested in environments where I can make an impact.Specialties: user experience, strategy, project management, professional services delivery, usability, customer experience, analytics, marketing, process improvement, Web design and Internet best practices.

Experience

1. Senior User Experience Consultant

   Bentley University User Experience Center

   Aug 2023 — Present · Waltham, MA, US

   Conducting user research and design activities for corporate clients, government agencies, and non-profit organizations. Mentoring Bentley graduate students through real world client experiences.

Education

• Austin College

  BA, Business, Computer Science and International Studies

  1990 — 1994

• Texas McCombs School of Business

  MBA, Option II Executive Program

Skills

• Business Process Improvement
• Business Analysis
• Presentations
• Information Architecture
• Consulting
• Wordpress
• Salesforce.com
• Web Design
• Program Management
• Project Management
• Software Project Management
• User-Centered Design
• Internet Strategy
• Business Coaching
• Software Development
• Customer Experience
• Management Consulting
• Usability
• Training
• Saas
• Leadership
• Management
• Analysis
• Marketing
• Change Management
• Teaching
• Marketing Analytics
• Business Process
• User Interface Design
• Workshop Facilitation
• Business Development
• Customer Success
• Process Improvement
• Wirefr
• User Experience
• Marketing Strategy
• Business Strategy
• Strategic Planning