Jordan Gray

Experience

1. Hospitality Program Manager

   Knallhart Management Group

   Feb 2024 — Present · Fort Lauderdale, FL, US

   Design and execute innovative hospitality programs to improve guest experiences and meet business goals.Coordinate with stakeholders to develop program guidelines, timelines, and budgets.Implement and oversee the rollout of new programs, ensuring compliance with company standards and industry regulations.Manage day-to-day operations of hospitality programs, ensuring smooth execution and high service standards.Collaborate with various departments (e.g, marketing, sales, events) to align program activities with overall company goals.Collect and analyze data related to program effectiveness, customer satisfaction, and ROI.

Education

• Florida State University

  Sociology, Web Page, Digital/Multimedia and Information Resources Design

  2013 — 2016

Skills

• Photoshop
• Marketing Strategy
• Social Media
• Marketing
• Event Management
• Digital Strategy
• Management
• Custom Facebook Pages
• Facebook Marketing
• Social Media Marketing
• Leadership
• Microsoft Excel
• Adobe Creative Cloud
• Digital Marketing
• Public Speaking
• Video Editing
• Dslr Cameras
• Javascript
• Project Management
• Customer Service
• Graphic Design
• Press Releases
• Digital Media
• Microsoft Office
• Bootstrap
• Event Planning
• Microsoft Word
• Indesign
• Search Engine Optimization (SEO)
• Css
• Time Management
• Content Writing
• Advertising
• Microsoft Powerpoint
• Facebook
• Illustrator
• Teamwork
• Html5
• Editing
• Research