John Demott

About John Demott

I am a top performing Senior IT Professional with three decades of experience in the Business and Information Technology industry. Highly skilled in strategic thinking and collaborating to improve technical proficiencies within the organization, optimizing processes and facilitating overarching business objectives. Certified Project Management Professional with proven track record of overseeing all facets of project lifecycle, ensuring adherence to timelines and budgetary regulations. Provide effective multi-cultural team leadership to cross-functional teams through effective communication and mutual goal sharing, delegating tasks to appropriately skilled personnel.

Experience

1. IT Operations Manager

   United Network for Organ Sharing (UNOS)

   Oct 2022 — Present · Richmond, VA, US

   Lead team of highly skilled, database administrators and ensure the planning, developing, implementing and managing of the team’s responsibilities are handled pro-actively and professionally to meet the business needs• Responsible for the technical and process direction of the Database operational team• Responsible for the daily operational database work and ensuring it is completed in an effective manner by the database team in a 24/7 IT operational environment• Serve as team leader and mentor in developing team goals as well as individual performance and development goals• Provide technical leadership and oversight as the team develops processes and technologies that provide ongoing production and non-production support for the UNOS database systems, creating incidents and escalating when needed• Participate in monthly IT OnCall Management coverage for all IT Operations and oversee system incident response including providing initial triaging of incidents and resolution• Manage the staff time management, on-call schedule, training and education, process improvement, monitoring and root cause analysis for the database team• Partnering with all IT teams as well as other business partners to develop standard processes to ensure successful operations and responses to database security and system events and proper escalations• Communicate both verbally and in writing, to explain how the various technical pieces work to provide useful solutions to the business• Track all known database vulnerabilities that exist in database software and infrastructure at UNOS and work with database team to remove or remediate these risks as appropriate• Identify opportunities for continuous improvement and drive efficiencies in departmental process and procedures• Ensure database security compliance with regulatory control frameworks including, but not limited to NIST, HIPAA, PII, PHI and other

Education

• Randolph-Macon College

  BA, Business/Economics

  1987 — 1991

• Parkside High School

  Diploma, General Studies

  1984 — 1987

Skills

• Process Improvement
• Management
• Software Project Management
• Department Budgeting
• Performance Management
• Web Project Management
• Software Development
• Data Architecture
• Database Design
• Performance Improvement
• Database Administration
• Ms Project
• Oracle
• Software Development Life Cycle (Sdlc)
• Application Management
• Business Intelligence
• Databases
• Pmp
• Leadership
• Budgets
• Strategic Leadership
• Strategic Planning
• Data Warehousing
• Enterprise Software
• Strategy
• Enterprise Architecture
• Business Analysis
• Strategic Thinking
• IT Strategy
• Team Management
• Technical Leadership
• Project Management
• Sdlc
• Team Leadership
• Application Lifecycle Management
• Teradata Data Warehouse
• Managing Associates
• Business Process Improvement
• Data Warehouse Architecture
• Department Management