Jermaine Coakley

Senior Manager of Technology

Role
Senior Manager of Technology Onboarding & Premium Support at Empower
Location
Farmington, MI, US
LinkedIn followers
500 followers

About Jermaine Coakley

I\'m a results-driven IT leader with a passion for supporting and modernizing enterprise…

Experience

  1. Senior Manager of Technology Onboarding & Premium Support

    Empower

    Jul 2024 — Present · Greenwood Village, CO, US

    The Sr. Manager of Technology Onboarding and Premium Support is accountable for leading the Onboarding and Executive Support teams which are responsible for the provisioning new Empower associates with the technology to make them successful and providing premium technology support to Empower Executives and VIPs.

Education

  • Central Michigan University

    Bachelor of Science

    2003 — 2005

  • Walsh College

    Graduate Certificate

    2007 — 2008

  • University of Detroit Mercy

    N/A

    2001 — 2003

Skills

  • Project Management
  • Network Administration
  • Help Desk Support
  • Sharepoint
  • Windows Server
  • Hardware
  • Tcp/Ip
  • Servers
  • Itil
  • Computer Hardware
  • IT Management
  • Team Leadership
  • Software Documentation
  • Analysis
  • Operating Systems
  • Security
  • Troubleshooting
  • Windows 7
  • Disaster Recovery
  • Citrix
  • Technical Support
  • Windows
  • Process Improvement
  • Networking
  • Microsoft Sql Server
  • Firewalls
  • Sql
  • Visio
  • Software Installation

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