Rob Chipman

About Rob Chipman

I am a Product-Minded Engineering Manager with over six years of experience at Consumer Cellular, bridging the gap between complex business requirements and high-performance technical execution. Having navigated the product lifecycle as both a Full-Stack Engineer and a Product Manager, I approach leadership with a unique \"Generalist\" perspective—wearing whatever hat is necessary to unblock a team and ensure engineering efforts strictly align with company KPIs.Currently, I lead a high-impact engineering team where I am architecting our transition from legacy monolithic systems to a modern, cloud-native headless architecture leveraging Next.js and AWS. I am a firm believer in building \"Stakeholder-Enabled\" systems that empower business partners while maintaining rigorous technical standards through multi-tier quality and compliance frameworks. I thrive in environments where technical integrity and strategic business goals must go hand-in-hand.

Experience

1. Software Engineering Manager

   Consumer Cellular, Inc.

   Sep 2022 — Present

   Combining a deep background in Full-Stack Software Engineering and Product Management to lead a high-performance team building customer-centric web applications. I specialize in bridging the gap between complex business requirements and technical execution, focusing on building \"Stakeholder-Enabled\" systems that empower business partners while maintaining high architectural standards.Inter-Departmental Bridge: Expert at translating vague business \"asks\" into buildable technical blueprints. Leveraging my background as a former Product Manager, I ensure engineering efforts are strictly aligned with company KPIs and long-term product vision.Technical Stewardship & Quality: Established a rigorous multi-tier quality framework—integrating independent peer reviews, automated regression testing, and compliance verification to ensure site stability and security.Modernization Lead: Currently architecting and leading a major strategic pivot from legacy monolithic systems to a modern, cloud-native headless architecture leveraging Next.js and AWS.Operational Excellence: Oversaw high-stakes initiatives, including a 90% reduction in fraudulent transactions through integrated security solutions, while maintaining uptime for core commerce workflows.Mentorship & Growth: Scaled the engineering team by 50%, designing a comprehensive onboarding program that significantly reduced \"time-to-productivity\" for new hires and established a culture of continuous learning.Strategic Execution: Balanced the maintenance of a high-traffic legacy stack with the development of a next-generation platform, ensuring zero disruption to customer experience during major technical transitions.

Education

• Cincinnati State Technical and Community College

  AAS, Multimedia and Web Design

  2009 — 2010

Skills

• Product Development
• Objective-C
• Illustrator
• Adobe Creative Suite
• Web Development
• User Interface Design
• Creative Direction
• Digital Asset Management
• Jquery
• Web Applications
• Wordpress
• C#
• Css
• Angularjs
• Multimedia
• Front-End
• Php
• User Experience
• Cascading Style Sheets (Css)
• Corporate Identity
• Html
• Git
• Coffeescript
• Xhtml
• Graphic Design
• Css3
• Photoshop
• Web Design
• Logo Design
• Javascript
• Html 5
• Mobile Applications
• Web Services
• Python
• Html5