Jose Camacho

About Jose Camacho

Business and Project Professional with 10+ years of experience with several international telecommunications (Wireless) carriers, 5+ years with Cable Carriers, and IT vendors. Extensive experience in marketing, product and business development strategies. Outstanding background including areas such as account & project management, business intelligence, product development & management, sales, technical support, customer services, billing services and finance. Proven ability to manage key account relationships and large-scale SDLC projects. Always interested in participate in challenging projects and launching innovative value added services, working closely with IT and Telecommunication manufacturers. Great values like commitment, ethics, teamwork, leadership and customer-oriented, identify my performance and experience.\"Currently looking for an opportunity in positions related to Product Development or Product Management in the Canadian and International Markets\"Specialties: Ethernet Services (MEF), MPLS, EPL, EVPL, VPLS, SIP Trunking, Wireless MPLS, CDMA 1X, GSM, GPRS, EDGE, Wi-Fi, SIP Trunking and CDPD, and value added services using WAP,WEB, SMS, MMS, Brew, SimBrowsing, STK interfaces• Business Analysis and requirements• Marketing and Business Strategies• Project Management (SDLC)• Business Case development and pricing• Technologies Sales• Product Development and Management• Contract negotiation, Proposal, Presentations, RFPs• Software development e integration:(HTML, Java Scripts, Oracle 10G, MS SQL 2005, AMDOCS, SIEBEL, SalesForce.com, Remedy, OSS/BSS, IVR, NGN, IMS, SS7, Order Care ConceptWave, iSeries, iComs, CMIS, V21, SGI)

Experience

1. Sr System Analyst IT Service Activations

   Charter Communications

   Jun 2019 — Present · Charlotte, NC, US

   Function as the liaison between the Business Analysts and the technical support personnel such asIT/OSS/Billing/3rd Party suppliers DBAs, developers, integrators, etc. to properly interpret and deliver to the technical specifications• Gather, analyze, refine, validate, document and maintain complex systems requirements for allopportunity to cash order flow activities for all lines of business (video, data, voice) for residentialcommercial services• Analyze system interdependencies, system requirements, risks, risk mitigators that could impactimpacted by the delivery of new products, services, processes and/or support technologies. Thisincludes assessing and communicating impacts of systems changes and/or outages to the business• Translate functional specifications into systems/technical specifications for use by DBAs and/ordevelopers for system configuration and deployment.• Produce detailed analysis, documentation, and recommendations to management and leadershipregarding business problems, business improvement, and business performance.• Recommend and support implementation and business process redesign business processes whichapplicable to leverage available or new technologies/capabilities• Support to the scrum master recommending and supporting in the roadmap management, and product backlog development. Creation of user stories, grooming, and sprint development process following the Agile Methodology

Education

• Universidad Metropolitana (VE)

  MBA, Finance

  1998 — 2001

• Ryerson University

  Product Management Fundamentals, Marketing

  2017 — 2017

• York University

  Requirements Management Certificate - Schulich School of Business, Business Administration and Management, General

  2013 — 2013

• Universidad Metropolitana (VE)

  Computer Science, Systems Engineer

  1989 — 1994

• IESA

  Diploma, Management Telecommunications

  2001 — 2001

• London College UK

  DBA Certificate, DBA Oracle 10g, MS SQL 2005, Web Design

  2008 — 2008

• University of Toronto

  Certificate, Project Management PMP Certificate

  2009 — 2009

Skills

• Competitive Analysis
• Contract Negotiation
• Budget Management
• Business Strategy
• Negotiation
• Integration
• Sms
• Salesforce.com
• Ip
• Business Development
• Siebel
• Strategy
• Product Marketing
• Cyber-Security
• Project Management
• Business Process
• Oracle
• Ivr
• Cloud Computing
• Adoption Services
• Process Improvement
• Microsoft Sql Server
• Cross-Functional Team Leadership
• Marketing Strategy
• Customer Centric Solutions
• Capital Project Planning
• Management
• Mobile Devices
• Business Intelligence
• Salesforce.com Implementation
• Strategic Thinking
• Vendor Management
• Vas
• Wireless
• Customer Relationship Management (Crm)
• Sdlc
• Business Analysis
• Crm
• Testing
• Gsm