Joe Sutherland

Lead Trust and Safety Specialist at Wikimedia Foundation

Role
Lead Trust and Safety Specialist at Wikimedia Foundation
Location
San Francisco, CA, US
LinkedIn followers
500 followers
Public Administration & SafetyView LinkedIn profile

About Joe Sutherland

At Wikimedia, I work to support the thousands of volunteers, all around the world, who create and curate the content of almost three hundred language editions of Wikipedia and its sister projects. I work as a conduit between the nonprofit Wikimedia Foundation and these volunteers to ensure they are free of harassment and are informed of policy decisions made by the Foundation. I also lead initiatives to ensure these volunteers are heard, and that the Foundation is aware of issues and problems within these communities so that they can be dealt with and solved.Previously, I\'ve worked with massive social platforms, and promoting engaging material that people want to share. Since joining the communications team at the Wikimedia Foundation, our engagement rates and post reach have improved by more than half. I was responsible for a banner campaign which reached one and a half billion people in a week.I graduated from the Robert Gordon University in Aberdeen, Scotland, with first-class honours in Journalism. I have proven my ability to tell people\'s stories—whether they\'re fighting corruption in Nigeria, editing Wikipedia from a mobile phone in Nepal, or being recognised for their free-knowledge work in Armenia.

Experience

  1. Lead Trust and Safety Specialist

    Wikimedia Foundation

    May 2016 — Present · San Francisco, CA, US

    Performing in-depth investigations into user conduct, generating reports and recommendations for the Foundation’s Legal and Executive teams.• Actioning DMCA takedown requests and CSAM takedowns, including reports to NCMEC.• As custodian of records, charged with the processing of emergency requests for user information and serving other legal subpoenas and demands, using tools such as SQL and Apache Superset.• Led community engagement efforts around disinformation response, including the facilitation of volunteer–staff tabletop exercises leading to improvements in reporting processes• Leading the Foundation elections committee, a volunteer committee tasked with ensuring the smooth operation of the Foundation Board of Trustees community selection process.• Advancing development of training platforms and physical materials for event organisers and community leaders, focused on guidelines for handling harassment reports at events and online.• Assisting with policy rollouts and refinements, gathering and collating public feedback to guide the strategy of the Foundation’s Legal team.• Coordinating with other staff to ensure on-call coverage for emergencies 24/7, including escalation to international law enforcement.Promoted as of October 1, 2022.

Education

  • Danmarks Medie- og Journalisthøjskole

    Journalism, Europe in the World

    2014 — 2014

  • HU University of Applied Sciences Utrecht (Hogeschool Utrecht)

    Journalism, Europe in the World

    2013 — 2014

  • Robert Gordon University

    Bachelor of Arts (BA), Journalism

    2010 — 2015

Skills

  • Magazine Articles
  • Magazine Layout Design
  • Css
  • Online Journalism
  • Blogging
  • Research
  • Feature Articles
  • Social Networking
  • Social Media Marketing
  • Facebook
  • Graphic Design
  • Digital Photography
  • Adobe Photoshop
  • Twitter
  • Technology Journalism
  • Storytelling
  • Os X
  • Analysis
  • Editing
  • Final Cut Pro
  • Photoshop
  • Interviews
  • Press Releases
  • Investigative Reporting
  • Microsoft Office
  • Interviewing
  • Radio
  • Social Media
  • Desktop Publishing
  • Photography
  • Creative Writing
  • Jquery
  • Photojournalism
  • Copywriting
  • Web Design
  • Journalism
  • Microsoft Word
  • Copy Editing
  • Public Relations
  • Proofreading

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Joe Sutherland — Lead Trust and Safety Specialist at Wikimedia Foundation in San Francisco, CA, US | Unifers