Jonny Shuttleworth
IT Support Desk Analyst @OneSchool Global
Coventry, GB
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WORK HISTORY
Mar 2024 — Present
IT Support Desk Analyst @OneSchool Global
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Royal Leamington Spa, GB
Triaged support tickets to ensure timely resolution, enhancing user satisfaction across staff and students across 35 UK and EU campuses.• Deployed and maintained a fleet of devices, improving operational efficiency and minimizing downtime. • Collaborated effectively with educational staff to address technical issues, fostering a seamless learning environment.
ABOUT JONNY SHUTTLEWORTH
4 years worth of coaching experience and teaching experience. A* in IT, with extensive…
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