John Seymour

Sr Customer Experience Product Manager (Services) @Cisco

Interim / Contract to Permanent role • Work with key stakeholders across the business to define and launch new services, maintain existing services, and consolidate & simplify the service portfolio for Cisco\'s transactional and subscription services • Services design, launch and transactability including creation and delivery of sales enablement collateral, sales training, standardised SoWs, legal service descriptions, executive briefing decks and pricing. • Monitor market conditions and service performance to drive portfolio development. • Advocate services within business, marketing and sales teams. • Work within existing processes and influenced new process development in support of efficient portfolio development.