John P.
PS Manager @ Five9 | Business Analysis
- Role
- Manager, Business Analysts - Strategic Service & Delivery at Five9
- Location
- Fort Collins, CO, US
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
About John P.
I am a Business Analyst Manager at Five9, a leader in the CCaaS space, with over 15 years…
Experience
Manager, Business Analysts - Strategic Service & Delivery
Feb 2023 — Present · Boise, ID, US
Education
Purdue University
Computer and Information Technology, Network Engineering Technology
2006 — 2010
Skills
- Enterprise Software
- Telecommunications
- Crm
- System Architecture
- Strategic Consulting
- Contact Centers
- Voip
- Microsoft Sql Server
- Unified Communications
- Telephony
- Professional Services
- Customer Service
- Technical Documentation
- Call Centers
- Sip
- Sql
- Visio
- Predictive Dialers
- Cisco Technologies
- Software Documentation
- Ivr
- Networking
- Session Initiation Protocol (Sip)
- Call Center
- Acd
- Troubleshooting
- Team Leadership
- Active Directory
- Cic
- Windows Server
- Csm
- Problem Solving
- Voice Over Ip (Voip)
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