Joe Pittari

About Joe Pittari

SELECTED SKILLS & EXPERIENCE:• Sr. Network Administrator• Desktop Management & Support• Data Protection, Testing, Archiving & Recovery• System Analysis & Advanced Troubleshooting• Project Management• Vendor Management, Hardware Purchasing & Maintenance• IT Customer Support & Help Desk• End User Training Program Development & Delivery• Technical Documentation• Telephony/Voice Mail Installation & MaintenanceHARDWARE EXPERIENCE: • Dell, HP, Compaq, IBM Servers• Dell, Toshiba, IBM, BuyMPC, Apple, HP, Compaq, and ASUS Desktops, Laptops & Tablets• HP StorageWorks 1/8 G2 Tape Autoloader • ADAPTEC Snap Servers• Raritan Dominion KSX II KVM• XEROX WorkCentre/HP Printers• AVAYA Definity Phone Switch• AUDIX Voice Mail System• APC SMART-UPS SOFTWARE EXPERIENCE: • FrontRange Solutions HEAT Service and Support 9.5• Numara Track-It: Help Desk & Asset Management 10• Symantec Backup Exec 12• MS Operations Manager 2005• HP Insight Manager 7.0• Microsoft System Center: • Microsoft Office 2010• Microsoft Project Pro 2007• Microsoft Visio Pro 2007• Symantec Ghost 15• Adobe Photoshop CS5• Adobe Premier 2.0• Adobe Acrobat 10• Trend Micro OfficeScan 10• Norton Antivirus by Symantec • Steinberg Wavelab 6 • Citrix ICA Client 12.1• DameWare 7OPERATING SYSTEMS:• Microsoft Desktop OS platforms from MS-DOS 2.0 through Windows 7• Windows Microsoft Server OS platforms from Windows NT Server 3.5 through Windows Server 2008• Novell NetWare 3.12

Experience

1. Computer Support Technician

   Williamsville Central Schools

   Aug 2013 — Present · Williamsville, NY, US

   Distinguishing Features of the Class: The work involves responsibility for installing, customizing and maintaining local area network operating software and supporting client PC hardware and software applications. Does related work as required.Special Requirements: Good knowledge of local area network operating systems; good knowledge of local area network hardware and communications software; good knowledge of personal computer application software; ability to communicate clearly both orally and in writing; ability to maintain records and prepare reports; ability to work well with others; possess logical reasoning; sound judgment; initiative; resourcefulness; physically capable of performing the essential functions of the position with or without reasonable accommodation.Reports to: Work is performed under the general supervision high level staff member.Typical Work Activities:Is familiar with and contributes to the successful implementation of the District’s Mission and Belief statements;Provides support and implementation of local area networks by customizing vendor supplied operating software and assisting in the installation of the operating hardware;Assists in the training and instruction of local area network users and local area network coordinators;Implements the upgrading of work station software on local area networks;Evaluates systems software and hardware and provides reports;Provides support of PC hardware and assists clients in utilizing application software;May install and maintain network cabling systems;Perform such other tasks and assume such other responsibilities as directed by the Superintendent of Schools or his/her designee.Erie CountyRevised 10/21/2010

Education

• University at Buffalo

  BA, Anthropology

  1979 — 1984

• University at Buffalo: Educational Opportunity Center

  MTA, Microsoft Certification

  2012 — 2013

• Career Partners International B|N

  Employement Eligibility

  2011 — 2011

• University at Buffalo

  Post Graduate Studies, Medical Anthropology

  1984 — 1990

• Saint Anthony's High School

  New York State Regents Diploma with Advanced Designation, Awarded with Honors

  1974 — 1978