James H.
Resource Professional @Talent Solutions TAPFIN
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WORK HISTORY
Resource Professional @Talent Solutions TAPFIN
Strategic oversight of Contingent Workforce Solutions (CWS) programs for enterprise clients, acting as the primary point of contact for client stakeholders, hiring managers, and a network of workforce solutions providers. My responsibilities include building and maintaining strong client and supplier relationships, ensuring SLA compliance, and optimizing processes to exceed KPIs, drive revenue and cost savings, and meet complex hiring needs. I provide training on VMS platforms and labor regulations, manage onboarding, compliance, billing, and offboarding, and leverage data-driven insights to identify opportunities for program improvements. Through strategic collaboration and a hands-on approach, I deliver workforce solutions that enhance operational efficiency, strengthen client retention, and ensure exceptional client satisfaction.
EDUCATION
Northeastern Illinois University
Bachelor of Science
New Trier High School District
High School Diploma
SKILLS
ABOUT JAMES H.
Driven professional with a passion for fostering strong client relationships and delivering data-driven solutions that optimize processes, enhance decision-making, and drive revenue growth/cost-savings. Experienced in building strategic partnerships, analyzing key metrics, and implementing impactful changes that improve efficiency and client satisfaction.
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