James H.
- Role
- Resource Professional at Talent Solutions TAPFIN
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About James H.
Driven professional with a passion for fostering strong client relationships and delivering data-driven solutions that optimize processes, enhance decision-making, and drive revenue growth/cost-savings. Experienced in building strategic partnerships, analyzing key metrics, and implementing impactful changes that improve efficiency and client satisfaction.
Experience
Resource Professional
Oct 2020 — Present
Strategic oversight of Contingent Workforce Solutions (CWS) programs for enterprise clients, acting as the primary point of contact for client stakeholders, hiring managers, and a network of workforce solutions providers. My responsibilities include building and maintaining strong client and supplier relationships, ensuring SLA compliance, and optimizing processes to exceed KPIs, drive revenue and cost savings, and meet complex hiring needs. I provide training on VMS platforms and labor regulations, manage onboarding, compliance, billing, and offboarding, and leverage data-driven insights to identify opportunities for program improvements. Through strategic collaboration and a hands-on approach, I deliver workforce solutions that enhance operational efficiency, strengthen client retention, and ensure exceptional client satisfaction.
Education
Northeastern Illinois University
Bachelor of Science
New Trier High School District
High School Diploma
Skills
- Teamwork
- Liquid Chromatography-Mass Spectrometry (Lc-Ms)
- Polymerase Chain Reaction (Pcr)
- Recruiting
- Microsoft Word
- Conservation Biology
- Conservation Genetics
- Customer Service
- Microsoft Excel
- Microsoft Office
- Talent Pipelining
- Time Management
- Account Management
- Data Analysis
- Technical Recruiting
- Talent Recognition
- Capillary Electrophoresis
- Plant Ecology
- Leadership
- Event Planning
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