Patty Dougherty

About Patty Dougherty

People Analyst and data nerd with a passion for turning complex data into actionable insights that improve workplace culture, engagement, and inclusion. I combine analytics, technology, and creativity to help organizations understand what makes people and teams thrive.At LA Metro, I lead programs that support major events like the FIFA World Cup, Dodgers World Series Parade, and Metro Station Openings, coordinating thousands of volunteers, creating Power BI dashboards, and boosting employee engagement scores by over 15%. I also manage MPOWER, our employee recognition software, increasing employee recognition activity by 27% in 6 months and creating a culture of appreciation.My expertise spans People Analytics, DEI initiatives, employee experience, and internal communications. I have leveraged tools such as Tableau, Power BI, Python, SQL, ArcGIS, Salesforce, Culture Amp, and Glint to measure and improve organizational performance.I enjoy collaborating with leadership and employees at all levels to create human-centered solutions that enhance culture, engagement, and performance to create a better workplace for all!

Experience

1. Human Resources Analyst

   Los Angeles Metro

   May 2024 — Present · Los Angeles, CA, US

   At LA Metro, I drive employee engagement, recognition, and culture initiatives through data-driven strategy and cross-department collaboration. My role blends people analytics, program design, and technology to improve employee experience, strengthen organizational culture, and support large-scale initiatives impacting an agency of over employees.• Created and manages MVP program to support major events like the FIFA World Cup, creating Power BI dashboards to increase C-Suite involvement and participation, and coordinating of Metro volunteers who increase customer satisfaction during major events by over 50%• Directs MPOWER (employee recognition software), providing software administration, creating dashboards for HRLT, and delivering virtual and in-person marketing, leading to 27% increase in employee recognition over 6 months and building a culture of employee appreciation• Coordinated emergency disaster relief to aid Metro Employees affected by January 2025 Wildfires by interfacing with FEMA, using ArcGIS to locate impacted employees, and designing approval process for over $1 million in grants, fundraising, and time off with pay• Plans and produces annual Metro events such as Bring Your Kid to Work Day, Veteran\'s Luncheon, and Celebrating Excellence in the Workplace (Moscars) with thousands of attendees, increasing employee satisfaction, engagement, and retention survey scores by over 15%• Produces and co-hosts live Agency-wide All Hands Meetings with CEO to give updates and enhance employee engagement, virtually attended by over employees and all Metro Divisions and Locations every month• Leads New Employee Orientation Experience, onboarding 200+ employees a month and increasing first 90-day employee lifecycle retention by over 10%

Education

• Georgia State University

  Bachelor of Business Administration - BBA, Business Economics

  2008 — 2013