Jessica Burke

About Jessica Burke

My mom recently reminded me of a To-Do list I made at age seven, filled with typical first-grade priorities. While the tasks have evolved, that same drive and attention to detail have fueled my successful career in learning and development. Anyone who\'s been thrown into the deep end of a new role without proper training or mentorship understands the impact it has on both the new hire experience and long-term team productivity. This is where I come in. As an Emerging Talent Leader at Cisco for over four years, I design and deliver customized, role-specific training for emerging professionals starting their careers. My strategic and engaging onboarding programs result in more confident employees, enhanced role readiness, and reduced attrition. Reach out if you\'re looking for an authentic (and sometimes sassy) leader focused on delivering excellence. I\'d love to chat eLearning, leadership development - or even swap gardening tips!

Experience

1. Us Emerging Talent Leader

   Cisco

   Jun 2021 — Present · Raleigh, NC, US

   As a leader in Emerging Talent development, I direct a team of managers to coach 100 new hires annually, ensuring their successful progression through customized development programs. I design highly tailored training programs across diverse roles, achieving a 4.8 CSAT rating and enhancing stakeholder investment. My initiatives include piloting the global integration of the MindTickle eLearning platform, which improved accessibility and user engagement. Additionally, I collaborate with stakeholders to create a globally consistent onboarding and cross-skilling framework for Technical Consulting Engineers, with the goal of enhancing customer satisfaction and promoting long-term talent mobility.

Education

• Montclair State University

  Bachelors, English, Journalism & Creative Writing

  2001 — 2005

• Rowan University

  Masters, Higher Education Administration

  2007 — 2009

Skills

• Organization
• Events Coordination
• Administration
• Fundraising
• Nonprofits
• Conference Coordination
• Volunteer Management
• Training
• Public Speaking
• Event Management
• Conference Production
• Event Planning
• Process Efficiency
• Student Affairs
• Student Development
• Microsoft Office
• Student Services
• Social Media
• Program Development
• Program Management
• Recruiting
• Project Management
• Conference Organization
• Higher Education