James Berkey
Executive Director @ CVS Health | PMP, Six Sigma
- Role
- Executive Director Sales Technology and Revenue Intelligence at CVS Health
- Location
- Wayne, IL, US
- LinkedIn followers
- 500 followers
About James Berkey
As the Director of Sales and Marketing Operations at CVS Health, I lead a team focused on delivering sales and account management tools, optimizing internal processes and workflows, and ensuring customer satisfaction. I have over 10 years of experience in project management, business analysis, and process improvement, and I hold the PMP, Six Sigma Master Black Belt, and Certified Project Manager credentials.I have successfully implemented and enhanced the enterprise CRM system (Salesforce.com), integrating multiple functions and data sources, and enabling better business intelligence and opportunity development. I have also managed strategic enterprise transformation projects, delivering measurable value and ROI across operations, pricing, and communications. I am passionate about applying lean, agile, and data-driven methods to drive innovation, efficiency, and quality in the healthcare industry.
Experience
Executive Director Sales Technology and Revenue Intelligence
Feb 2025 — Present · IL, US
Collaborate with executive leaders and deeply understand their business segment dynamics, goals and objectives, and business priorities.Own the annual Sales and Account team technology roadmap, defining new capabilities based on business needs that compliment current tech stack (Salesforce, Gong, Highspot, SFTP, WalkMe, etc). Evolve Artificial Intelligence (AI) strategy in partnership with IT to unlock new capabilities. Collaborate with internal leaders and vendors to ensure capabilities are aligned with their roadmaps or influence change when neededLead the Revenue Intelligence workstream, unlocking the strategic capabilities of the revenue intelligence platform to provide client / market insights that will shape future business strategies.
Education
Clark University
BS, Computer Science
2000 — 2004
Skills
- Crm
- Program Management
- Strategy
- Integration
- Six Sigma
- Business Process
- Change Management
- Enterprise Software
- Management
- Business Process Improvement
- Process Improvement
- Project Management
- Business Analysis
- Business Intelligence
- Salesforce.com
- Cross-Functional Team Leadership
- Certified Project Manager
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.