James Balduzzi
PMP Project Manager | Business Analyst | Service Delivery
- Role
- Service Delivery Manager at CloudFirst
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
Experience
Service Delivery Manager
Jul 2025 — Present · Melville, NY, US
Education
Stony Brook University
Master of Science (M.S.), Technological System Management
2012 — 2013
Stony Brook University
Bachelor of Science (B.S.), Information Systems and Technology
2008 — 2012
Skills
- Customer Service
- Customer Satisfaction
- IT Service Management
- Change Management
- Windows
- Decision Analysis
- Time Management
- Powerpoint
- Microsoft Excel
- Management
- Project Management
- Outlook
- Microsoft Office
- Itil
- Organizational Effectiveness
- Access
- Leadership
- Servicenow
- Strategic Planning
- Microsoft Word
- Linux
- Research
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