Janet Palmer

Client Executive, Account Management @Jp Management Consulting

Fort Lauderdale, FL, US
EMAILS
j••••••@browardhealth.org
MOBILE NUMBERS
+19•••••••15

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WORK HISTORY

Oct 2020 — Present

Client Executive, Account Management @Jp Management Consulting

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US

Client Executive in support implementation and ongoing management of Managed Care Organizations (MCO).

EDUCATION

2015

Purdue University

Certificate, Communication and Media Studies

N/A

Nova Southeastern University -H. Wayne Huizenga School of Business

Master of Business Administration - MBA, Business Administration and Management, General

2006 — 2008

Nova Southeastern University

BS, Business Administration

2013 — 2013

Florida Atlantic University

Six Sigma, Green Belt

2013

Florida Atlantic University

Project Management, PMP Certification

ABOUT JANET PALMER

Business Operations Management professional with multi-faceted experiences primarily in the Healthcare arena with focuses on healthcare policies, managed care, AHCA, CMS, ancillary services, with strong leadership experiences in managing a strong team to provide healthcare networking and contracting. A progressive problem resolution specialist when it comes to claims resolution, procedural authorizations, and managing teams and department trainings. Maintaining the highest -level understanding of long-range strategic planning, operational management, project management and implementations. With a proven track record of success in continuous performance improvement and value-based care. This includes cost containment, revenue generation, and enhanced client satisfaction accomplishments. Within the healthcare industry, one must not only be highly knowledgeable but, know and understand the policies, compliance, and accreditation guidelines and regulations needed to enhance the quality of life for the patients who are serviced. Proven record of designing and implementing organizational processes that maximize efficiencies while reducing costs. Exceptional data analytics and process-oriented skill sets with an understanding of managed care and strategies utilized in the development and execution of initiatives. Specialties: People, Project & Financial Management Provider Relations Problem Resolution Business Management/Operations Business Consultant Client/Customer Retention and expansion Project leadership and management, Customer Retention Customer Care and training

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