Jorge Palacios
- Role
- 5g Fraud Management and Revenue Assurance Consultant at Infosys at Infosys
- Location
- Boca Raton, FL, US
- LinkedIn followers
- 500 followers
Experience
5g Fraud Management and Revenue Assurance Consultant at Infosys
May 2021 — Present · Denver, CO, US
Working on Fraud Management (FMS) and Revenue Assurance (RA) projects, for a Telco - Wireless 5G network, as technical SME, and lead consultant. The activities include:* Interaction with key stakeholders and applying telecom domain proficiency across different stages of the FMS and RA projects,* Strategic planning, requirement analysis and solution, definition of data requirements and aligning & validating the master data setup done by the product vendor,* Plan and monitor progress on product implementation,* Participation in the architectural discussions for product implementation,*Participation in discussions with BSS, OSS and Network teams to drive the requirements for the integration of the FMS and RA products,* Product installation assessment across 3 environments (Production, UAT, Development) is meeting the expectations, and working with TQA, UAT teams, tracking progress, ensuring sign offs from relevant stakeholders.
Education
Universidad Santo Tomás
Associate's Degree, Financial Management
2004 — 2005
Project Management Academy
Project Management
2014 — 2014
Pontificia Universidad Javeriana
Human Resources Development
2007 — 2008
Universidad Industrial de Santander
Bachelor's Degree, Systems Engineering
cVidya Education Center
Revenue Assurance and Fraud Prevention
2011 — 2013
Universidad de Los Andes
Master's Degree, Systems Engineering
Universidad Industrial de Santander
Bachelor of Engineering - BE, Systems Engineering
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