Jozias MacHado
Product Leader | Data-Driven Insights | UX Research | Cross-Functional Leadership | User Satisfaction & Engagement | Turning Ideas into Impactful Products
- Role
- Senior Product Manager at Influence Mobile
- Location
- Dedham, MA, US
- LinkedIn followers
- 500 followers
About Jozias MacHado
Bachelor’s degree in Information Systems with 8+ years in Product Development and 14 years in Customer Experience. Built Customer Support Operations from the ground up in a fast-paced environment, wearing multiple hats while maintaining high levels of satisfaction. Passionate about enhancing user experiences and driving smoother journeys by leveraging data-driven insights, UX research, and cross-functional leadership to deliver products that delight users and achieve business goals.
Experience
Senior Product Manager
Apr 2022 — Present · US
Translate business objectives into detailed requirements, user stories, functional specifications, and acceptance criteria that guide Engineering and Design.• Lead cross‑functional execution by orchestrating sprint planning, backlog prioritization, and daily stand‑ups across distributed Engineering, QA, Data, and Architecture teams.• Establish and enforce comprehensive test strategies in partnership with QA leadership, covering functional, regression, and edge‑case scenarios to safeguard product quality.• Leverage data analytics and UX research to diagnose funnel drop‑off, monitor Google Play ratings, translating insights into actionable product improvements.• Manage vendor and partner relationships to integrate emerging technologies and accelerate delivery.• Present clear, data‑backed updates to executives and stakeholders, crafting weekly progress briefs and strategic goal statements for C‑level review.• Mentor and align the product organization, fostering best practices in backlog hygiene, documentation, and cross‑team communication amid rapid scope changes and limited resources.Selected AchievementSuccessfully led the implementation of PlayMax, a comprehensive system composed of multiple modules designed to ensure Influence Mobile partners achieve their ROAS goals. A highly adaptable system, offering end-to-end management tools for administrators and delivering real-time rewards that drive high engagement among players completing challenges.
Education
Boston International Academy
English Language and Literature, General
2018 — 2018
UniSociesc Centro Universitário
Bachelor's Degree, Information Systems
2009 — 2013
Computer Systems Institute
Business Administration and Management, General
2019 — 2020
Computer Systems Institute
General Sales, Merchandising and Related Marketing Operations
2018 — 2019
Senai
Computer Technician, IT
2006 — 2007
Approach International Student Center
English Language and Literature, General
2018 — 2018
Skills
- IT Management
- Odbc
- Windows 7
- Business Intelligence
- Operating Systems
- Sql
- Microsoft Office
- Mysql
- Microsoft Windows
- Windows
- Erp
- Joomla
- Windows Server
- Vba
- Wordpress
- Microsoft Excel
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