Jozef Udovic

About Jozef Udovic

Creative solutions and marketing and in the business to business field of expertise…

Experience

1. Customer Relationship Mgr

   Cutco Cutlery

   Jul 2008 — Present · Cleveland/Akron, OH, US

   I am a customer relationship manager with Cutco Cutlerywhich includes hunting knives, garden tools, cookware, knife blocks, barbeque tools and sporting knives, plus flatware I do customer service calls to sharpen their cutco knives.I create and promote my own specials and discount programs. I can do special engraving pieces and do promotions for holidays and special events. We do have a B2B program also. Currently promoted to a SFSM level I sold in excess of dollars worth of our merchandise.In 2009 I was the top 3 for the summer conference push sessions.I have handled over 50 one on one interviews, plus was the number 1 person for team building and recruiting in the Cleveland/ Westlake area. I have publicly spoken at team night on various topics concerning sales and management. Plus I have coordinated several team night agendas and activities.I have field trained over 50 people in my have worked very closely with over 12 various district managers and 2 district veteran manager. AI am always ready to learn their styles and how they operate a business.I have led recruiting drives and programs. I am #1 in active advertisement, and job fair programs.2014 I have launched Cutco b2b program to sell cutco products as high end and high quality gifts to high end businesses.

Education

• Lakeland Community College

  General college education, EMT Medicine , Aikido, Business Courses, Business Courses

  1982 — 2009

• University of Phoenix

  Master's Business, Business Administration and Management, General

  2012 — 2015

• Cleveland State University

  Business Administration, Marketing

  2008 — 2011

Skills

• Strategic Planning
• Leadership Development
• Event Planning
• Account Management
• Negotiation
• Event Management
• Forecasting
• Inventory Management
• Public Speaking
• Social Networking
• Marketing Strategy
• Consultative Selling
• Customer Service
• Teamwork
• Scheduling
• Coaching
• Customer Relations
• Powerpoint
• Direct Sales
• Customer Retention
• Retail
• B2b
• Market Research
• Telephone Skills
• Problem Solving
• Advertising
• Public Relations
• Trade Shows
• Social Media
• Marketing Communications
• Sales Presentations
• Budgeting
• Sales Management
• Social Media Marketing
• Merchandising
• Marketing Management
• Resume Writing
• Team Leadership
• Fundraising
• Direct Marketing