Joypal Munda

Major Incident Manager at DXC Technology

Role
Major Incident Manager at DXC Technology
Location
Kolkata, IN
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Joypal Munda

I am an ITIL certified Incident, Change and Problem Manager with 11 years of experience in service delivery engagements with verifiable track record across Retail Banking, Insurance, Automotive, Electricity and Gas Utilities, Educational Testing, Data Telecom and Telecommunications sectors. Entrepreneurial and commercial astute, I am motivated, dynamic and well-grounded change agent with a passion for attaining the unachievable through analysis and collaboration. I consistently demonstrate a can-do attitude and embrace tough challenges with energy and enthusiasm. I posses high efficacy skills in engagement and coordination of all service delivery competencies, developed and recommended process improvement plans to drive service management with reporting ability and implement ITIL standards in critical paths and projects within intended timelines.

Experience

  1. Major Incident Manager

    DXC Technology

    Aug 2020 — Present

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Joypal Munda — Major Incident Manager at DXC Technology in Kolkata, IN | Unifers