Joynath Pal
WFM Intraday Analyst
- Role
- Wfm Intraday Analyst at TP
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Joynath Pal
WFM Scheduling Analyst II at TP
Experience
Wfm Intraday Analyst
Jul 2024 — Present · Gurugram, IN
Generate and analyse intraday reports to track key metrics such as occupancy, service levels, and average handling time (AHT). Adjust schedules and allocate resources in real-time to ensure service levels are met, optimizing staff utilization. Actively monitor real-time performance across all global operations teams, identifying potential issues in staffing levels, call volume spikes, and adherence to schedules.
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.