Joy M. Rajigah

About Joy M. Rajigah

Business Operations professional with broad experience creating and implementing processes, and identifying areas for improvement to enhance efficiency and support organizational goals within a range of functions including: Global Learning and Development, Meetings and Events, and Office Operations. Ability to turn strategy and vision into reality through effective project management, technical solutions definition, and communications. Excels in aligning business processes to meet organizational goals and successfully executes development strategy by managing all facets of program implementation. Proficient in a variety of technologies and systems across multiple platforms including SABA and Sum Total LMS, SAP, E-learning, and program analytics software. Operational knowledge and expertise in Learning Management Systems. Ability to quickly adapt and understand new technologies as required.Recognized as a highly collaborative and facilitative manager with exceptional interpersonal skills. Key skills include:Process Design and Implementation Event Planning & Management Budget Management Vendor Sourcing & Management Systems Implementation Team Leadership Program Analytics Administration of Assessment Tools Communication Records Management Inventory Control Tradeshows Logistics Management Learning Management System

Experience

1. Commercial Training and Development

   Regeneron

   Jun 2018 — Present · Sleepy Hollow, NY, US

   The Commercial Training and Development Team is committed to the conception and delivery of world class educational programs. Our expertise includes product and competitive training, account management skill development, market access and reimbursement training, meeting and event management and leadership development.

Education

• Hofstra University

  Project Management Certificate

  2012

• Hofstra University

  Certificate in Not For Profit Management in a Changing World

  2015

• Baruch College

  Bachelor of Business Administration (BBA), Marketing

• Association for Talent Development (ATD)

  Training Certificate

  2015

• University of San Diego

  Master of Science - MS, Learning Design and Technology

Skills

• Strategy
• Recruiting
• Management
• Team Building
• Program Management
• System Administration
• Pharmaceutical Industry
• Business Process Improvement
• Metrics Reporting
• Marketing
• E-Learning Implementation
• Strategic Planning
• Vendor Management
• Employee Training
• Microsoft Word
• Web Content Management
• Team Leadership
• Project Management
• Budget Management
• Sap Implementation
• Time Management
• Office Administration
• Logistics Management
• Process Improvement
• Microsoft Excel
• Pharmaceutical Sales
• Change Management
• Operational Excellence
• Team Restructuring
• Leadership
• Event Management
• Microsoft Office
• Training
• Cross-Functional Team Leadership
• Learning Management Systems
• System Implementations
• Process Management
• Event Planning
• Microsoft Powerpoint