Joy Oleary
Operations & Implementation Specialist | Enhancing Customer Experience
- Role
- Sustainability Success Consultant at Divert360, Llc
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Joy Oleary
I\'m a relationship-driven sales professional with a background rooted in the waste and…
Experience
Sustainability Success Consultant
Aug 2025 — Present · Houston, TX, US
Manage a portfolio of twenty client accounts, from small businesses to large corporate campuses, ensuring smooth operations and strong client relationships.• Track and analyze customer sustainability data to create monthly diversion reports, identifying trends, inaccuracies, and opportunities for improvement.• Present insights to clients on their waste and recycling performance, helping them understand their impact and meet sustainability goals.• Partner with clients to forecast budgets, assess program success, and coordinate training sessions and recycling events to boost engagement.• Build and maintain strong relationships with vendors, ensuring reliable service delivery and contract compliance.• Review client and vendor invoices to catch discrepancies early and maintain cost accuracy.• Handle client requests and service issues quickly and efficiently, providing clear solutions and maintaining a high level of customer satisfaction.
Education
Community College of Beaver County
Associate of Arts - AA, Business Administration
2015 — 2017
Robert Morris University
MBA, Business Analytics
2020
Robert Morris University
Accounting and Finance
2017 — 2019
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