Joydev Pain

About Joydev Pain

Professional Summary• Visionary Senior Engineering Leader and Cloud/AI/ML Architect with over 20 years of expertise in digital technologies, technology innovation, strategic and analytical thinking• Over 15 years leading engineering solutions for global Property and Casualty Commercial Insurance, Life and Retirement services and banking clients• 12+ years of technical leadership experience, with a track record of hiring and developing high-performing engineering solution teams• Experienced in modern web/mobile application development, CI/CD, API-led integration, and data integration• Led the migration, modernization, and optimization of legacy systems to cloud-native solutions leveraging AWS services.Key Achievements• Distributed Architecture: Architected and developed multi-tier, event based distributed Digital Business Platform (DBP) for Insurance and Retirement Services customers • Modern Website and Mobile App: Designed and implemented the framework for Responsive React JS and Microservices based Annuities Website and React Native Mobile App for online customers • Engineering Saving: Decommissioned around 150+ legacy Insurance applications after refactoring and migrating them into AWS cloud platform using AWS ECS, API Gateway and Lambda functions and saved ~5M/year for business• AI/ML Models: Developed a predictive model for risk score calculation based on commercial property data sourced from internal and external interfaces • Training & Mentoring: Trained 300+ associates on architectural design patterns and hold a platinum level mentor badge Core Skills• Distributed Architecture Patterns: Client–server and multi-tier, Microservices and service-oriented, Event-driven architecture, CQRS, Saga and compensating transactions• Programming Language and Framework: Java, Python 3, React JS, Redux, Spring Boot, Spring MVC• Cloud Platform: AWS EC2, AWS EKS, AWS ECS, AWS CloudFormation, Lambda, API Gateway, SQS, SNS, VPC, Athena, RDS, S3• Gen AI: Azure Open AI, RAG, Langchain, Langgraph, CrewAI, Chroma DB, Gen AI LLMs, Agentic AI using A2A and MCP protocols • Databases: NoSQL Cassandra and Dynamo DB, Oracle, SQL Server• DevSecOps & Security: Azure DevOps, Jenkins, GitHub, JFrog, Xray, Sonarqube, Veracode• Leadership & Delivery: o Leading large, cross-functional technical teamso Stakeholder and senior client engagement, o Decision-making under ambiguity, • Strategy & Systems Thinking: o Systems design thinking and root-cause analysis o Process re-engineering and Lean IT principles

Experience

1. Director of Solution Engineering

   Starr

   Apr 2022 — Present · New York, NY, US

   Leading Cloud/Gen AI solutions and architecture for a ~$7 M multi-year programs to modernize core business processes under Commercial P&C Insurance Underwriting, New Business and Claims.• Led end-to-end solution delivery of enterprise workflow automation platform, reducing manual processing time by 60% and improving SLA adherence to 99.20%.• Applied systems thinking and Lean IT to map current-state processes, identify bottlenecks, and design future-state digital workflows, eliminating ~20+ manual touchpoints across P&C Insurance Underwiring and New Business functions.• Developed a predictive AI custom model for risk score/pricing calculation based on commercial property data sourced from internal and external interfaces using LLMs, MCP and A2A protocols and APIs• Synthesized complex technical topics into clear, impactful narratives and executive-ready storylines, driving alignment on investment decisions and prioritization for clients.• Instituted standard patterns for CI/CD, automated testing, and deployment across teams, cutting release cycle times from 3 months to 1 month and increasing deployment frequency. • Acted as primary technology point of contact for senior client leadership, running steering committees, status reviews, and roadmap workshops.

Education

• Birla Institute of Technology and Science, Pilani

  Master of Business Administration - MBA, Artificial Intelligence

• University of Kalyani

  Bachelor of Technology - BTech, Information Technology

Skills

• Spring
• Microsoft Powerpoint
• Sql
• Html
• Management
• Microsoft Word
• Big Data
• Pl/Sql
• Struts Web Framework
• Project Management
• Object-Relational Mapping (Orm)
• Enterprise Javabeans (Ejb)
• Design Pattern
• Leadership
• Strategic Planning
• Javascript
• Ecm System
• Customer Service
• Websphere
• Oracle
• Jenkins Ci Platform
• Requirements Analysis
• Handlebars.js
• Cost Control
• Css3
• Risk Management
• Html5
• Java
• Quality Assurance
• Software Development Life Cycle (Sdlc)
• Chartjs
• Websphere Mq
• Business Analysis