Joydeep Ghosh

Experience

1. Assistant IT Manager

   Ganesh Consumer Products Limited

   Jan 2021 — Present · Kolkata, IN

   GANESH GRAINS LTD, SR IT EXECUTIVE ( ERP & SYSTEM ) FROM 1ST JANUARY-2021 to till Date ( months) Help define IT infrastructure strategy, architecture, and processes. Identifying and acting on opportunities to improve and update software and systems Managing and reporting on allocation of IT budget Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware Analyze department needs, identify vulnerabilities, and boost productivity, efficiency and accuracy to inform business decisions Coordinating with user and ERP vendor about problem and implementation of ERP system. Hands on Experience in ERP in Purchase, GRN, Inventory, Vendor Mangement ERP Support in Branch wise according Module wise. Implementation HR Modules in third party software. Implemented the Ware House Management Location Wise. Maintaing the IT SOP and IT Complaince. Managing and reporting on allocation of IT budget Managing Servers including Remote Desktop Servers IIS, User Access Management, Patch Management, Capacity Management, Backup, Logging and Monitoring; Use remote access to perform troubleshooting when needed. Scheduled & Manual backup of server & user data. IT Asset management and regular checkup of desktop, laptop & server. Overseeing all IT operations and evaluating them according to established goals. Manage IT Inventory (HO / Regional & State level Asset tracking) Purchase efficient and cost effective technological equipment and software. Identify the need for upgrades, configurations or new systems and report the same. Develop policies for internal IT operations to drive attainment of SLAs. Inspect the use of technological equipment and software to ensure functionality and

Education

• IHNE Realty

  MCSE TRAINING

  2006 — 2006

• IHNE Realty

  CCNA TRAINING

  2008 — 2008

• SIKKIM MANIPAL UNIVERSITY

  Bachelor's Degree

  2008 — 2008

Skills

• Windows Server
• Team Management
• Software Project Management
• Itil
• Service Delivery
• IT Service Management
• Vendor Management
• Management
• Telecommunications
• Networking