Joyce Welsh

About Joyce Welsh

I am the CFO/Director of Customer Success at BrightWork Inc, an international Project Management software company with headquarters in Ireland. With my roots in Finance, I spent 30 years passionately studying and experimenting with Relationship Capital (aka Doing Business Differently or Remodeling your Life – At Work). I strive to answer the question, “How do CFO’s balance the challenges of the financial “rulekeeper” with the importance of building relationships across the workplace and outside the organizations with partners and vendors?” Outside of my financial studies, I have done extensive studying in coaching, meditation, positive affirmations, yoga and neuroscientific explanations of the behavioral patterns we display at work and home. I continuously experiment with simple techniques to bring more joy/satisfaction and less frustration/stress into the workday, for myself and my team. In the process, these studies have allowed me to expand from a very financial role into broader roles in the organization such as senior management, customer success, sales, negotiations and cooperative (people) framework.I graduated summa cum laude with a Bachelor of Science from University of Massachusetts Lowell with a double major in Accounting and MIS. I received my Masters in Taxation from Bentley University. I am a Certified Public Accountant in Massachusetts. I am a Graduate Level Instructor at RTI, a personal development institute. I hold numerous certificates in coaching, meditation, energy medicine and applying personality profiles in the workplace.

Experience

1. CFO COO Customer Success

   BrightWork

   Aug 1997 — Present

Education

• Bentley University

  Master's degree, Taxation

  1989 — 1993

• University of Massachusetts Lowell

  Bachelor of Science - BS, Accounting and MIS

Skills

• Customer Service
• Management
• Leadership
• Software Development
• Project Management
• Business Analysis
• Software as a Service (Saas)
• Microsoft Office