Joyce Surujbhan
Director of Customer Advocacy @TCL North America
Irvine, CA, US
EMAILS
j••••••••@tcl.com
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Feb 2024 — Present
Director of Customer Advocacy @TCL North America
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EDUCATION
2011 — 2014
University of California, Irvine
E-Learning Instructional Design
1995 — 1999
AMA University
B.S.
SKILLS
Mobile DevicesE-LearningTeam LeadershipVendor ManagementTelephone SkillsCustomer SatisfactionTrainingDepartment BudgetingInstructor-Led TrainingLearning ManagementEmployee RecognitionCall CentersInstructional DesignNew Hire OrientationsBusiness Process ImprovementData AnalysisContact CentersProject ManagementPerformance ManagementEmployee TrainingManagementCustomer ServiceProgram ManagementTechnical SupportCollaborationProcess ImprovementCall CenterCoachingCustomer Experience
ABOUT JOYCE SURUJBHAN
Certified Instructional Designer and E-Learning Course Developer proficient at…
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