Joyce Kuster Ortiz
Executive Officer @ NASA Langley Research Center | BA in English, Journalism
- Role
- Executive Officer at Nasa Langley Research Center
- Location
- Williamsburg, VA, US
- LinkedIn followers
- 500 followers
About Joyce Kuster Ortiz
Accomplished communications leader with a strong record of success in financial services (GE, Genworth) and aerospace (NASA). Expert in building high-performing teams, driving strategic initiatives, and crafting impactful messaging across complex organizations. Known for advancing communications strategy, leading change management, and deepening stakeholder engagement. Brings strong capabilities in process improvement, project management, and Six Sigma methodologies. Results-driven and highly effective in enterprise-level communication, strategic planning, and execution.
Experience
Executive Officer
Aug 2025 — Present · Hampton, VA, US
Education
Christopher Newport University
Bachelor of Arts in English, Emphasis in Journalism, Minors in Speech and Communications
1990 — 1994
Skills
- Process Improvement
- Team Building
- Management
- Client Engagement
- Reporting
- Coaching
- Strategic Planning
- Vendor Management
- Government Relations
- Customer Relationship Management (Crm)
- Writing and Editing
- Thought Leadership
- Cross-Functional Team Leadership
- Marketing Strategy
- Leadership
- Project Management
- Intranet Administration
- Consensus Building
- Six Sigma
- Business Process Improvement
- Financial Services
- Strategic Leadership
- Time Management
- Mergers & Acquisitions
- Insurance
- Communication
- Organizational Effectiveness
- New Product Launch
- Team Leadership
- Relationship Management
- Change Management
- Mentoring
- Customer Service Management
- Program Management
- Public Relations
- Strategy
- Messaging
- Employee Engagement
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