Joycelyn Gray
Success leading program innovation for high-growth organizations. Open to Domestic and international relocation.
- Role
- Ito Governance & Performance Manager (Mercedes-benz Usi) at Mercedes-Benz USA
- Location
- Birmingham, AL, US
- LinkedIn followers
- 500 followers
About Joycelyn Gray
Joycelyn Gray is an experienced project and program manager with more than 20 years of leading enterprise-wide change with Fortune 100 companies and Firms. A passionate professional specializing in excellence and quality delivery, Joycelyn takes pride in providing consultative services unique to the needs of customers and stakeholders. Adept in designing and implementing effective process improvements to increase productivity and operational efficiency. Highly skilled in collaborating with executive leadership teams to drive program development and identifying opportunities to streamline internal processes and procedures. Joyelyn is an expert presenter, negotiator, and professional with sound business acumen, and the ability to forge solid relationships with partners and build consensus across multiple organizational levels.When she is not working to further the next evolution of data and analytics, Joycelyn’s interests include learning new vegetarian recipes and any recipes that will trick her sweet tooth, Crypto currency (Go Doge Coin!) and all things related to wellbeing. She relaxes by taking her rebellious but cute Bichon on long walks, HITT workouts, binge watching documentaries and suspense TV series (guilty pleasure) and painting abstract art.
Experience
Ito Governance & Performance Manager (Mercedes-benz Usi)
Jan 2024 — Present · AL, US
Partners with ITO, ITT Leaders and Operation Teams to foster alignment of expectations, goals, and individual\'s work with the company\'s overall vision, while encouraging accountability and transparency of funds allocated as a part of the company\'s IT budget.
Education
Leaership Middle TN
City/Urban, Community and Regional Planning
2016 — 2017
The George Washington University
Project Management Certification, Project Management
2000 — 2001
Strayer University
MBA, Acquisitions
2009 — 2011
JCSU
BS, Marketing
1993 — 1997
Johnson C. Smith University - JCSU
B.S., Marketing
1993 — 1997
Johnson C. Smith University
BS, Marketing
1990 — 1997
Sandalwood high
High School
1987 — 1993
Skills
- Transition Management
- Business Process
- Information Technology
- Requirements Analysis
- Service Delivery
- Business Analysis
- Business Process Improvement
- Integration
- Project Portfolio Management
- Customer Relationship Management (Crm)
- Resource Management
- Sharepoint
- Adjunct Professor
- Global Management
- Business Transformation
- Client
- Business Requirements
- Project Management
- Helping Clients Succeed
- Management
- Cross-Functional Team Leadership
- Vendor Management
- IT Strategy
- Consulting
- Waterfall
- Security
- Infrastructure
- Requirements Gathering
- Pmo
- Pmp
- Risk Management
- Leadership
- Ms Project
- Agile Project Management
- Software Project Management
- Crm
- Itil
- Client Liaison
- Sdlc
- IT Management
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