Joyce Kwok
Assistant Vice President, Employee Development & Engagement Officer @Cathay Bank
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WORK HISTORY
Assistant Vice President, Employee Development & Engagement Officer @Cathay Bank
Los Angeles, CA, US
Programs Manager - New Hire Orientation, Officer Trainee Program, Mentorship Program, Emerging Leadership Program, etc- Create and implement employees development programs that support the Bank\'s succession planning- Execute integrated programs to support employee engagement and employee retention- Manage and conduct focus groups to better understand the results of employee engagement surveys- Training Curriculum:* Leadership training * Situational Leadership II (Ken Blanchard)* Diversity & Inclusion * Relationship Sales and Service * Coaching * DiSC * Change Management * Team Building * 360 Feedback * Customer Service
EDUCATION
California State University, Los Angeles - College of Business and Economics
Business Administration and Management, General
University of Southern California
B.A, Psychology
Alliant International University-Los Angeles
Master's Degree, Organizational Psychology
SKILLS
ABOUT JOYCE KWOK
A result-oriented training and organizational development professional with strong interpersonal, analytical and leadership skills. Focus on motivating others toward improved employee performance and engagement to fulfill succession planning and individual development. Skilled and effective facilitator/communicator with the ability to build confidence, credibility and trust at all position levels.
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