Joyce Kennedy
Skilled Support Specialist - Quality Assurance - Customer Service - Skills Trainer - Trust&Safety/Content Review and Fraud Analyst.
- Role
- Skills Trainer at Services To Enhance Potential
- Location
- Detroit, MI, US
- LinkedIn followers
- 500 followers
About Joyce Kennedy
I am a dedicated support specialist, with over 10 years of professional experience in…
Experience
Skills Trainer
Jun 2025 — Present · Detroit, MI, US
As a Skills Trainer, I support members in building greater independence and confidence in their daily lives. I tailor support plans to each person\'s unique goals and learning style, while promoting a respectful, empowering environment. I also collaborate with case managers and the team to ensure consistent care of our members.Adapt communication and teaching methods to meet diverse client needs, using visual aids, step-by-step guidance, and one-on-one coachingAssist with life, communication skills, job skills training, and community integration activitiesDocument progress, behavior updates, and daily activity reports to support member goals and program accountability
Education
Fordson High School
High School Diploma
Skills
- Advertising
- Sales
- Email Marketing
- Online Advertising
- Event Management
- Time Management
- Leadership
- Online Marketing
- Blogging
- Web Marketing
- Marketing Communications
- Marketing Strategy
- Social Media
- Customer Service
- Social Networking
- Social Media Marketing
- Positive Personality
- Telecommuting
- Training
- Recruiting
- Sem
- Event Planning
- Marketing
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