Joyce Gibson
Vice President, Barclays Learning, Knowledge Management and Communications
- Role
- Vice President, Instructional Design, Learning Technologies and Technical Communications at Barclays
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Joyce Gibson
Dynamic, innovative and results-focused Learning & Development Leader with diverse…
Experience
Vice President, Instructional Design, Learning Technologies and Technical Communications
Jan 2016 — Present · Wilmington, DE, US
Learning leader driving innovation and digital transformation at Barclays. Within 12 months, I developed a learning technologies strategy to increase learner engagement by implementing technologies such as Articulate 360, Vyond and Cinema 4D. In that same time period, developed a digital strategy that increased digital learning from 20% to 75%. Lead the strategy and execution activities of curriculum development; communications and knowledge management for all Operations business units. Manage enterprise-level Design projects ensuring intent aligns with expected outcomes and successful delivery against expectation. Lead the instructional design, learning strategies, learning technologies and communications managers to deliver against project and business objectives ensuring proper resource allocation and project management.People leader with proven track record to inspire, motivate and optimize performance. This has led to promotions for 70% of the team. Responsible for learning and communications for top, global chief operating office projects. These include, implementing 5 Star Customer Service Standards, managing learning development of Think Quality program and implementing a new Knowledge Management system.
Education
University of Delaware
Bachelor of Science (B.S.)
University of Delaware
Master of Business Administration (M.B.A.)
Yale School of Management
Management Excellence
Skills
- People Management
- Banking
- Risk Management
- Portfolio Management
- Digital Learning
- Financial Services
- Finance
- Microsoft Office
- Organizational Development
- Change Management
- Credit
- Process Improvement
- Coaching
- Leadership
- Business Analysis
- Instructional Design
- Vendor Management
- Training Management
- Strategy
- Financial Analysis
- Project Management
- Client Consulting
- Financial Risk
- Business Process Improvement
- Analysis
- Virtual Instructor-Led Training
- Associate Engagement
- Training
- Management
- Team Building
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