Joyce C.
GenAI & Employee Experience Technology Leader | M365 Copilot | Power Platform | AI Transformation | AVP at Met
- Role
- Assistant Vice President, Digital Employee Experience at MetLife
- Location
- Hoboken, NJ, US
- LinkedIn followers
- 500 followers
About Joyce C.
I\'m a strategic and innovative technology leader with over 25 years of experience driving digital transformation across complex, global organizations. My passion lies in reimagining the employee experience—leveraging emerging technologies to create intuitive, scalable, and human-centered solutions that empower people and accelerate business outcomes.I bring a forward-thinking mindset and a creative approach to solving enterprise challenges. I’ve led large-scale transformation programs that align IT strategy with business vision, delivering measurable impact through enhanced productivity, engagement, and operational efficiency.Known for building trusted relationships across functions and influencing at all levels, I lead with empathy, data, and a deep understanding of how people, processes, and platforms intersect. Whether it’s modernizing digital workplaces, optimizing collaboration tools, or shaping future-ready technology ecosystems, I bring clarity, momentum, and results.
Experience
Assistant Vice President, Digital Employee Experience
Jan 2018 — Present · New York, NY, US
As AVP of Emp Exp Digital Innovations, I lead multiple agile delivery teams focused on transforming the digital employee experience at MetLife. I drive innovation through the strategy, design, and development of enterprise platforms—including AI-powered assistants, low-code/no-code solutions, and the modernization of our global intranet. I own the enterprise enablement and optimization of Microsoft 365 platforms, including SharePoint, OneDrive, and the Viva Suite, and serve as part of the M365 Copilot Enablement Leadership Team. I am also responsible for establishing and managing the Global Center of Enablement for Power Platform, where I lead efforts to scale innovation, governance, and adoption across the enterprise. I bring together strategic vision and hands-on leadership to deliver scalable, human-centered solutions that support employees across 40+ global markets.
Education
Pace University
MS, Information Systems
2001 — 2003
University of Tennessee, Knoxville
BA, Logistics and Transportation
1994 — 1998
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.