Joyce Adams

Engineering Consultant at APR Consulting, Inc.

Role: Engineering Consultant at APR Consulting
Location: Pittsburgh, PA, US
LinkedIn followers: 500 followers

EngineeringView LinkedIn profile

About Joyce Adams

Telecommunications/entertainment Manager with 24+ years inbound call center experience in…

Experience

Engineering Consultant
APR Consulting
Aug 2017 — Present · Pittsburgh, PA, US

Skills

Program Management
Vendor Management
Microsoft Office
Management
Business Process Improvement
Customer Satisfaction
Training
Customer Experience
Call Centers
Leadership
Contact Centers
Cross-Functional Team Leadership
Customer Service
Project Management
Team Leadership
Telecommunications
Voip
Microsoft Excel
Service Delivery
Voice Over Ip (Voip)
Process Improvement

Contact information

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Work email
•••••@aprconsulting.com
Personal email
•••••@•••••.com
Direct dial
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Current company

APR Consulting

Staffing and Recruiting · 274 employees · Founded 1980 · Diamond Bar, California, United States

APR Consulting is a nationally recognized, award-winning provider of talent acquisition and workforce solutions, helping organizations simplify, scale, and optimize their operations. Founded in 1980, APR has grown from a California-based IT staffing firm into a trusted partner serving over 20 industries—including aerospace, healthcare, government, telecom, and entertainment—across all 50 states. We specialize in recruiting top-tier talent, managing contingent workforce programs, and delivering Employer of Record (EOR) services that reduce risk and enhance compliance. Our agile approach and deep industry expertise have earned us long-standing partnerships with leading organizations such as NASA’s Jet Propulsion Laboratory as well as Leading Aerospace/Defense companies, major Wireless providers and Healthcare organizations. As a certified minority- and woman-owned business (WBENC & NMSDC), APR is committed to diversity, equity, and inclusion—not just in our workforce, but in the way we do business. With a 90% retention rate on placements and a reputation for responsiveness and reliability, we are proud to be known as “The Right People. The Right Service.” Whether you're navigating change, scaling quickly, or seeking specialized talent, APR Consulting is ready to help you transform challenges into opportunities. 🔗 Learn more at https://www.aprconsulting.com

aprconsulting.com

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