Joyal Shaji Mathew
Service Advisor @Nippon Toyota Pvt Ltd
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WORK HISTORY
Service Advisor @Nippon Toyota Pvt Ltd
Kochi, IN
Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up.• Identified problems and services by listening to customers description of symptoms, clarifying the description of problems.• Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their car• Generate purchase proposals and issue orders based on lead time, MOQ, safety stock and consumption patterns.• Maintaining accurate and up-to-date records of all documents, including their revision history and approval status. Monitor and maintain optimal inventory levels across central and regional warehouses.• Greeted customers in a friendly and kept them engaged and updated on the status of ongoing repair.
EDUCATION
JCT Group Of Institutions
Bachelor of Engineering - BE
CVMHSS VANDAZHI
Higher Secondary
Anna University Chennai
Bachelor of Engineering - BE
GHS
High School Diploma
JCT Institutions
Bachelor's Degree
ABOUT JOYAL SHAJI MATHEW
Diagnose the causes of vehicles problems and repair the same. Draw up repair…
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