Joyal Dsouza
Program Manager| Problem solver | Life Long learner
- Role
- Program Manager at Amazon
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Joyal Dsouza
As a Program Manager at Upraised, I leverage my engineering background and product design skills to lead high-growth programs that deliver value to clients and stakeholders. I have a proven track record of collaborating with cross-functional teams to achieve significant improvements in client referrals, user engagement, and operational efficiency.In my previous roles, I have demonstrated my ability to analyze complex problems, develop innovative solutions, and implement risk-mitigation strategies. I have also worked on building scalable systems and improving user experience, resulting in increased customer satisfaction and retention. I am passionate about applying my skills and knowledge to create impactful and sustainable solutions that drive growth and success.
Experience
Program Manager
May 2025 — Present · Bengaluru, IN
Led the Private Brands expansion for Amazon Business (B2B), driving adoption of PB products across key customer segments (SMBs and enterprise clients). • Analyzed YTD GMS data using SQL and Excel to identify top 20% vendors contributing 80% of sales, and migrated them to AWIPL (Amazon Wholesale India Pvt. Ltd.) for direct B2B channel control. • Executed vendor onboarding and brand licensing for 50+ key suppliers, capturing ~70% of category revenue under AWIPL within 3 months. • Reduced vendor onboarding time from 21 to 7 days by optimizing documentation workflows, contract approvals, and stakeholder alignment. • Partnered with legal, sourcing, and category teams to finalize brand licensing and purchase agreements, ensuring smooth transition and operational compliance. • Conducted pricing and profitability analysis (CMLF, RPI) to identify viable product lines for new product development (NPD) and expansion into high-margin B2B categories. • Segmented B2B customers (SMB resellers vs. enterprise buyers) to develop tailored strategies for Private Brand penetration. • Built structured dashboards for performance tracking, vendor stage mapping (9-step framework), and leadership reporting for weekly reviews. • Improved pricing predictability and margin control, enabling faster supply fulfillment and enhanced client satisfaction.
Education
Mangalore Institute of Technology and Engineering, Mangalore, India
Bachelor of Engineering - BE, Mechanical Engineering
2015 — 2019
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