Joy Zhang
CS @ Anaplan
- Role
- Senior Customer Success Business Partner at Anaplan
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Joy Zhang
Customer success and finance leader with 14 years of experience in customer success, GTM strategy, and financial leadership across fintech, healthcare, and grant work. Experienced in driving revenue growth, improving customer retention, and scaling B2B growth from startups to enterprise. Adept at bridging the gap between finance, sales, and product teams to align business objectives with customer needs.Expertise includes: strategic financial modeling, data analytics (SQL), B2B client & stakeholder management, cross-functional alignment, process optimization, customer advocate.
Experience
Senior Customer Success Business Partner
May 2025 — Present
Education
University of Washington, Michael G. Foster School of Business
Master of Business Administration (MBA)
University of Washington
BA
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