Joy Viveka
Driving AI-led Digital Transformation | Design Thinking
- Role
- Associate Director Program Management at Firstsource
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Joy Viveka
A solution-driven digital tranformation leader focused on leveraging technology, process excellence and data insights to drive organizational growth and operational efficiency.• Solving business challenges through digital innovation and transformation• Helping organizations take Data-to-Insights-Leap• Practitioner of Human centered design.
Experience
Associate Director Program Management
Jun 2025 — Present · Chennai, IN
Driving AI-led Enterprise HR Transformation | Modernizing programs, optimizing processess, and enabling organization growth at scale
Education
Sathyabama University
Bachelor of Technology (B.Tech.)
Anna University
Master of Business Administration (MBA)
Skills
- Requirements Management
- Sql
- Gamification
- IT Operations
- Data Analysis
- Product Design
- Delivering Workshops
- Creative Problem Solving
- Process Analysis
- Sql Server Management Studio
- Agile & Waterfall Methodologies
- Business Analysis
- Presentations
- User-Centered Design
- Crm
- Requirements Analysis
- Photoshop
- Microsoft Sql Server
- User Interface
- User Experience
- Events Organisation
- Graphic Design
- Business Intelligence
- Change Management
- Project Management
- Microsoft Office
- Virtual Prototyping
- Web Design
- Operations Management
- Javascript
- Resource Management
- Software Development Life Cycle (Sdlc)
- Html
- Design Thinking
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